Terms and Conditions

Last updated: 2026-07-07

These terms and conditions govern the use of the website of Barclays Center and any services offered through it. Browsing and using the site imply full and unconditional acceptance of these terms.

1. Provider identification

The provider of the services is:

2. Purpose and scope

The purpose of the site is to present the activities and services offered by Barclays Center, provide contact information and — where applicable — allow the booking or purchase of services.

These terms apply to all users of the site (consumers and businesses). Any specific conditions relating to particular services prevail over these terms, limited to the service concerned.

3. Intellectual property

All content on the site (texts, images, photographs, videos, logos, trademarks, graphics, layout, source code) is the property of Barclays Center or of the respective owners and is protected by applicable national and international copyright and trademark law.

Reproduction, modification, distribution, transmission, republication or commercial exploitation of the site content is prohibited without the express written authorisation of the owner.

4. Acceptable use

The user undertakes to use the site in compliance with the law and these terms, and in particular not to:

5. Limitation of liability

Barclays Center strives to keep the information on the site accurate and up to date but does not guarantee the absence of errors, omissions or service interruptions. Use of the information on the site is at the user's sole risk.

Barclays Center shall not be liable for any direct or indirect damage arising from the use of, or inability to use, the site, except in cases of wilful misconduct or gross negligence, or where liability cannot be excluded under mandatory law.

The site may contain links to third-party sites: Barclays Center does not control and is not responsible for the content, privacy policies or practices of such third-party sites.

6. Bookings and purchases

Where the site allows the booking or purchase of services, the relevant prices, payment methods, delivery times and warranties are indicated on the page of the specific service or communicated to the user before the conclusion of the contract.

The contract is concluded when the provider confirms acceptance of the order to the user by email or other equivalent means.

7. Right of withdrawal (consumers)

Where applicable law grants consumers a right of withdrawal for distance contracts, the consumer may withdraw from the contract within the statutory period without giving any reason. To exercise this right, the consumer must communicate their decision by email to [email protected] before the deadline expires.

The right of withdrawal may not apply in the cases provided by applicable law, in particular for services fully performed with the consumer's prior consent, goods made to the consumer's specifications or clearly personalised, and services relating to a specific date or period (accommodation, transport, catering, leisure activities).

8. Warranties

Consumers benefit from the legal guarantees of conformity provided by applicable law for the goods and services purchased.

9. Changes to the terms

Barclays Center reserves the right to amend these terms at any time in order to reflect legal, organisational or market changes. Amendments take effect from the date of publication on this page. Users are invited to review this page periodically.

10. Dispute resolution

In the event of a dispute between a consumer and the provider relating to the site or the services offered, the parties undertake to attempt an amicable settlement before resorting to the competent courts. Consumers may also have access to any out-of-court dispute resolution mechanisms available under applicable law.

11. Governing law and jurisdiction

These terms are governed by the law of the country in which the provider is established, without prejudice to any mandatory consumer-protection provisions of the country in which the consumer is habitually resident. The competent courts are determined in accordance with applicable law.

12. Contact

For any request relating to these terms, contact Barclays Center at the details given in section 1 above or by email at [email protected].

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